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But the method to provide support will be entirely on our jurisdiction and we, wpdating, reserve the right to change them at any time with or without notification. We reserve the rights to terminate the support period without notification or any refund if we find misconduct, misrepresentation of product or other unauthorized activities.
You must be able to provide the requested access details to our technical team to resolve the encountered issue. But please understand that if you need any specific feature which is not there in our plugin then you need to do the custom changes in your site, for this you will need to consult with a developer for integrating the custom features for your site.
We will not be able to provide support for the functionality of such products or services.
You may not reverse engineer, decompile, defeat license encryption mechanisms, or disassemble the Software Product or Software Product License except and only to the extent that such activity is expressly permitted by applicable law not withstanding this limitation.
The Software Product License, which is issued to a designated user, enables such designated user to use the Software Product on one domain. Our premium support may be limited to certain time period based on the nature of the product that our customers have purchased and we shall offer additional support on the purchase of the support for specific product itself.
Providing technical information for customization will be governed by the internal policies, however, WPDating. We assist you to resolve any kind of issue with our plugin on your site.
You may not create derivative copies of the Software Product License. Use of any such support services is governed by the WP Dating. We can not be held liable for any issues that arise on your site after we complete working on your site.
The demo is exactly the same software you are purchasing. No other copies may be made. We will not provide support regarding the customization of our products on the functionality, design or other aspects.
Each copy must reproduce all copyright and other proprietary rights notices on or in the Software Product. Regarding the services that are purchased from us which have roles of the third parties, we may require more time than estimated and this shall not be accepted as a reason for dispute or cancellation of services purchased.
After you confirm that the reported issue is resolved, we request you to change the access details that you provided us.