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Reviewer is in unhappy mood. Place the two rear channels behind you and the subwoofer on the floor near the front of the room. They suggested I speak with their senior technical specialist to either have onkyo repair or replace this unit under the terms of the expired warranty being that this was a recurring pre-existing problem.

I would ask you to reconsider and forward my email to the president of Onkyo US! This will vary depending on the size of your room and the location of your TV and seating area. Please immediately contact the author of this review to discuss bad quality of onkyo usa receiver.

Look at the exchange between us.

Onkyo USA Corporation

Yesthe warranty is past. It's like someone at the factory wiped each unit with a gritty cloth thus scratching each one as each unit as it rolled across the assembly line. After meeting all his myriad requests for documentation and going-in circles debate in his arrogant attempts to deny the problem, he finally agreed to replace my unit with a comparable quality unit.

Other people also mentioned onkyo usa receiver in their reviews. Onkyo USA - Humm noise from receiver in all outputs The first i took back and exchanged for a second lesser model. They knew of the problems with units completely shutting off sound for years.